We are here to help if your Keysbackyard infrared sauna has any issue. We can guarantee a flawless sauna repairing experience ever. Our team members are professional and have backgrounds in repairing Keysbackyard saunas. We ensure the best possible solution for your sauna.
If your product stays within our warranty policy, you will get the service accordingly. You can check the warranty policy anytime. Additional repairing cost depends on the model and the kind of unit you have installed. We have several teams for different models. We stock original parts especially for repairing purposes, and they are currently available for all the models.
Some parts that need repair are generic, whilst other ones are brand-specific. The model of Keysbackyard sauna will have a significant impact on what parts are best to use for major and minor fixes. If you don’t know what make and model you’ve got, please submit images so that we can deduct them for you.
Fill out the form and we will respond with a guaranteed solution for your infrared sauna problems.
Press LIGHT on the control panel, but reading lamp does not on.
Solution:
When sauna is working, but some emitters are not heating up.
Solution:
Please ask our technician to repair when you meet with the following problems. DO not Repair the sauna unit by yourself.