We are here to help if your Dynamic infrared sauna has any issue. We can guarantee a flawless sauna repairing experience ever. Our team members are professional and have backgrounds in repairing Dynamic saunas. We ensure the best possible solution for your sauna.
If your product stays within our warranty policy, you will get the service accordingly. You can check the warranty policy anytime. Additional repairing cost depends on the model and the kind of unit you have installed. We have several teams for different models. We stock original parts especially for repairing purposes, and they are currently available for all the models.
Some parts that need repair are generic, whilst other ones are brand-specific. The model of Dynamic sauna will have a significant impact on what parts are best to use for major and minor fixes. If you don’t know what make and model you’ve got, please submit images so that we can deduct them for you.
Fill out the form and we will respond with a guaranteed solution for your infrared sauna problems.
No Heat Coming From Some Of The Heat Emitters:
Solution: Check to make sure all the heat emitter cords are properly connected, including the cord to the heat emitter underneath the bench (if applicable). Go to the roof, and also check that the heat emitter cords are properly connected to the cords on the roof and that those cords are properly plugged into the power supply
Solution: If some of the heat emitters are working, then the ones which are not working may have been damaged. Do not continue to operate. Contact the manufacturer for replacement parts
Solution: If the heat emitters are not working but the control panel displays the time and temperature, then the temperature sensor may not be plugged in properly or it may be damaged. Turn the control panel off and then go to the roof of the sauna and locate the red and black wires near the air vent towards the rear of the sauna. After you have located the red and black wires labeled “TEMP SENSOR”, disconnect them. Connect the spare temperature sensor. For testing purposes, insert the “TEMP SENSOR” (you just connected) down the vent on the roof so that it is now inside the sauna. Then go to the control panel and press the power button. If the heat emitters now have heat, then the “TEMP SENSOR” was the cause of the problem. You may have to wait about five minutes to confirm if the heat emitters are generating heat. Remove the original temperature sensor from its hole and replace it with the spare one.
Control Panel Malfunctioning:
Solution: The control panel will turn on, but not off and the displayed numbers flash. The issue may be a connection problem. Go up to the roof and locate the “CTRL” wire harness you connected when the roof was installed onto the sauna room. Disconnect the “CTRL” wire harness, check the pins to make sure they are straight and not bent, and firmly reconnect the “CTRL” wire harness. Attempt to turn the sauna on at the control panel and check to see if the buttons are now responding. Contact the manufacturer for any additional troubleshooting.
Solution: The control panel will not turn off, the power/work/or heat lights do not come on, or the temperature and timer buttons do not work means the control panel may have been damaged and will need to be replaced. Contact the manufacturer for additional troubleshooting