We are here to help if your Amerec infrared sauna has any issue. We can guarantee a flawless sauna repairing experience ever. Our team members are professional and have backgrounds in repairing saunas. We ensure the best possible solution for your Amerec sauna.
If your product stays within our warranty policy, you will get the service accordingly. You can check the warranty policy anytime. Additional repairing cost depends on the model and the kind of unit you have installed. We have several teams for different models. We stock original parts especially for repairing purposes, and they are currently available for all the models.
Some parts that need repair are generic, whilst other ones are brand-specific. The model of Amerec sauna will have a significant impact on what parts are best to use for major and minor fixes. If you don’t know what make and model you’ve got, please submit images so that we can deduct them for you.
Fill out the form and we will respond with a guaranteed solution for your infrared sauna problems.
Main Control Touch Pad Lights Not Lit:
Ensure electrical connections between ceiling and back and the ceiling and front wall
Ensure the power cord is plugged into the proper power receptacle and dedicated circuit breaker
Ensure the main circuit breaker (house) is not tripped (power is found at the receptacle)
Room not heating:
Ensure the room main controller circuit breaker (under the bench) is not tripped and is ON
Ensure the power cord is plugged into the power receptacle
Ensure the main circuit breaker (house) is not tripped (power is found at the receptacle)
Ensure the room main controller circuit breaker (under the bench) is not tripped and is ON
Ensure room desired temperature is greater than room actual temperature (controller demands heat)
Ensure that there is no time in the Delay Start timer if you do want to delay the start
Door rubbing or binding:
Ensure that the room is assembled properly; walls and ceiling should all be interlocked.
Ensure the floor is flat by using a level on the ceiling of the room. It may be necessary to use a small door or window shim to adjust the level under the floor.